THE AGREEMENT: The use of this website and services on this website provided by JEH Enterprises, Inc. DBA JEH Outdoors (jehoutdoors.com referred to as “Website”) are subject to the following Terms & Conditions, all parts, and sub-parts of which are specifically incorporated by reference here. This Agreement shall govern the use of all pages on this website (hereinafter collectively referred to as “Website”) and any services provided by or on this Website (“Services”).
DEFINITIONS
“Agreement” denotes to this Terms and Conditions and the Privacy Policy and other documents provided to you by the Website.
“We”, “us” and “our” are references to JEHOUTDOORS.COM.
“User”, “You” and ““your” denotes the person who is accessing the website for taking or availing any service from us. User shall include the company, partnership, sole trader, person, body corporate or association taking services of this Website.
” Website” shall mean and include jehoutdoors.com and any successor Website of the Company or any of its affiliates.
Parties: Collectively, the parties to this Agreement (We and You) will be referred to as Parties.
ASSENT & ACCEPTANCE
PLEASE READ THESE TERMS OF USE, OUR PRIVACY POLICY, AND ALL APPLICABLE SUPPLEMENTAL TERMS (COLLECTIVELY, THE “TERMS”) CAREFULLY, AS THEY CONTAIN TERMS AND CONDITIONS THAT IMPACT YOUR RIGHTS, OBLIGATIONS AND REMEDIES IN CONNECTION WITH YOUR USE OF THE SERVICES AND CONTENT. FOR EXAMPLE, THE TERMS INCLUDE:
- YOUR OBLIGATION TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS.
- LIMITATIONS OF OUR LIABILITY TO YOU; AND
- A REQUIREMENT THAT YOU PURSUE CLAIMS OR SEEK RELIEF AGAINST US (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, RATHER THAN AS A PARTICIPANT IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.
YOUR ACCESS TO AND USE OF THE SERVICES IS CONDITIONED ON YOUR ACCEPTANCE OF AND COMPLIANCE WITH ALL APPLICABLE TERMS. If you do not agree to these Terms or our Privacy Policy, then please cease using the Services immediately. We reserve the right to change these Terms at any time (see “Changes to these Terms” below.) By accessing, browsing and/or using the Services after updates to these Terms have been posted, you agree to be bound by the updated Terms. THESE TERMS AND OUR PRIVACY POLICY CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND JEH ENTERPRISES, INC.
Consequences of Non-Compliance
Your failure to comply with the Terms may result in the suspension or termination of your account and/or access to the Services and may subject you to civil and criminal penalties.
AGE RESTRICTION
You must be at least 13 (Thirteen) years of age to use this Website, or any Services contained herein. By using this Website, you represent and warrant that you are at least 13 years of age and may legally agree to this Agreement. We assume no responsibility or liability for any misrepresentation of your age.
ACCURACY OF INFORMATION
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to user descriptions, pricing, availability, promotions and offers. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and conditions at any time and for any reason. We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and conditions by your continued use of the Site after the date such revised Terms and conditions are posted.
ADVERTISEMENTS
During your use of the Website and Services, you may enter correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Website and Services. Any such activity, and any terms, conditions, warranties, or representations associated with such activity, is solely between you and the applicable third party. We shall have no liability, obligation, or responsibility for any such correspondence, purchase, or promotion between you and any such third party.
PRODUCT AVAILABILITY
At JEH Outdoors, we attempt to keep the most updated inventory from stock, manufacturers, and distributors. However, there may be occasions when a product has limited or no availability due to a backorder or an item being discontinued by the manufacturer. In such case, we will notify you and work with you to find an alternative to substitute items that are not available. Please note that “built to order” items can take up to 4-6 weeks to be ready to ship depending on the manufacturer. If you would like to check on a product availability, feel free to contact us at ********* and one of our associates would be glad to assist you.
SHIPPING/DELIVERY FEES
Our mission at www.jehoutdoors.com is to deliver the ideal products and accessories; the essential tools and care packages to go along on your adventure at an affordable cost. Therefore, we are constantly negotiating our rates with the carriers to keep your shipping costs as low as we can. Our shipping calculator is programmed to provide the most accurate rate possible; however, it is only an estimate and may be subject to change. If the actual shipping cost is less than 10% more expensive than what we originally quoted you, we will cover the difference. If the cost difference is greater than 10%, we will contact you for approval before processing your order and payment.
Note: Rates apply to the lower 48 states in the US. Orders going out of this coverage, may be subject to additional charges. For international orders please contact us at ***-***-**** or email us at info@jehoutdoors.com.
SHIPPING ADDRESS
Please confirm that shipping address has been entered correctly (street, number, city, state, and zip code). Customer will be responsible for any additional shipping charges caused for incorrect or incomplete information.
- Make sure you enter and include name of business, suite number, hours, and delivery instructions.
- Note: We cannot process orders to P.O. Boxes (carriers will not deliver).
- Location Types and Special Services
- Please make sure to confirm the type of location (non-commercial or commercial) and if any special service is required.
- Non-commercial shipments are those going to a residence or any other living space. If you are a home-based business, shipment will be considered as residential.
- Commercial shipments are those going to a business, warehouse, or any other industrial space. Schools, churches, jails, hospitals, medical centers, and fire stations are considered commercial-limited access locations and may cause additional charges on the shipment.
- Freight Shipments
- This section only applies for freight shipments.
- Freight items are usually large and heavy, that is why we strongly recommend requesting lift-gate for your delivery. Shipping rates are standard dock to dock and don’t include special services. Below you can find a list of the most common special services and the estimated price for each:
- Lift-gate (curbside delivery. Items will be taken off the truck by the driver) – $75.00
- Residential Freight Delivery – $75
- Inside-Delivery – $75-$100. (Pallet must fit thru the door)
- Notification (call 24 hours prior delivery)- $15.00
- Appointment (may affect delivery time) – price may vary depending on the carrier
- White-Glove (can include unpacking, inspection, removal/disposal of packing materials and some other services) – Call us for a quote and more information
Customer will be responsible for any additional charges that may occur for unrequested special services used at the time of the delivery.
RECEIVING YOUR FREIGHT DELIVERY
It is the customer’s responsibility to check and inspect their shipment prior to accepting it and signing for it. Once the driver leaves and “no damage” is noted on the delivery receipt, it will be considered that the customer has received the order/shipment in good condition. JEH Enterprises, Inc cannot be held liable for any unreported damage. If any damage is identified afterwards, it will be the customer’s responsibility to file a claim directly with the freight company. Please follow the instructions below step by step when receiving your shipment.
- Verify that the number of packages being delivered to you match the number of packages on the label or packing slip.
- Inspect your entire shipment for any shortage or visible damage and note on the delivery receipt If you notice any damage on the packaging before the driver leaves. If you find out that the equipment has been damaged, please refuse the delivery and contact us immediately at ***-***-****or email us at @jehoutdoors.com.
After accepting your delivery, unpack and inspect for any concealed damage. In case that any concealed damage is found, please conserve the original shipping and product packing. You will have 5 days after receiving your order to report any concealed damage. If you fail to report this within this timeframe, the claim will more likely be denied by the carrier.
Note: We are always here to help our customers. If freight damage occurs, please call us immediately at ***-***-****. Please have your order number and tracking or pro number available so we can assist you diligently. (if shipping is arranged by the customer, the customer is responsible for any damage/lost claim).
FREE SHIPPING
We offer free shipping on selected products and is only available for orders going to the 48 lower states. Special services may not be included and are subject to charges.
Payment Methods Accepted
We accept all major credit cards including Visa, MasterCard, American Express and Discover. All credit card payments are processed thru Stripe secure payment processing system.
- PayPal
- Bank Wire
- Klarna
- Disputes
If a chargeback is filed by the customer for an order placed at www.jehoutdoors.com and it is determined as a legit transaction, customer will be responsible for a $25.00 chargeback fee applied by the bank.
You can choose to pay using Klarna. Klarna will provide you with specific payment terms.
For further information or questions regarding your payment please visit Klarna’s website or contact Klarna’s customer service.
SALES TAX
We are committed to comply with the law and government regulations. JEH Enterprises, Inc is a Florida based company and therefore is required to collect state sales tax. 7% state sales tax will apply for every order shipping within the state of Florida. All other orders shipping outside Florida are subject to our manufacturer’s sales agreements.
Some of our manufacturers require sales tax to be collected depending on their headquarters and operational building’s locations (sales tax will be calculated depending on destination). We work tirelessly to keep our sales tax estimator updated; however, states are constantly changing their sales tax laws and regulations. In case that sales tax on your order were not calculated correctly, we will contact you to communicate the correct amount and get your approval before shipping.
Note: If you are a tax-exempt organization and desire to claim your exemption benefit, your order must be placed through our customer service line at ***-***-****, Mon. through Fri., 8:30 a.m. until 6 p.m. Eastern time zone.
PRICES
- All prices on this website are in US dollars. They include applicable VAT but not delivery charges, which are separately detailed.
- We make every effort to ensure that all prices displayed on the site are accurate. However, errors are possible. If we have quoted an incorrect price on the site and the correct price is less, we will assume that you wish to proceed with your order. If, however, the correct price is higher than the price originally quoted, we will contact you to determine whether you wish to proceed with the order.
DESCRIPTIONS AND PRODUCT INFORMATION
We have made every effort to accurately represent the colors of our products and their packaging. However, due to monitor calibration differences, we cannot guarantee that the color you see on your monitor accurately represents the color of the product and its packaging. Naturally, if you have any questions about the product, you may contact us.
JEH Enterprises, Inc warrants that the goods you purchase will conform to the description provided by JEH Enterprises, Inc Store at the time of delivery to you. Each description or specification of the Products we sell is made in good faith and is accurate to a reasonable degree, as we manufacture most of the goods and products available through JEH Enterprises, Inc.
No statement, description, information, warranty, condition, or recommendation contained in any catalogue, price list, advertisement, or verbal communication made by an employee of JEH Enterprises, Inc shall be construed to enlarge, vary, or supersede any provision of these Terms in any way.
CONFORMITY OF GOODS
We take great care to ensure that the product descriptions and specifications are accurate at the time of publication. However, the specifications and descriptions of products on this Website are not intended to be binding and are solely for the purpose of providing an overview of the products. Additionally, while we make every effort to ensure that the color reproduction of the products is accurate, we cannot accept responsibility for any color variation caused by the browser software or computer system used to view the products.
INTELLECTUAL PROPERTY
You agree that the Website and all Services provided by us are the property of JEH Enterprises, Inc, including all copyrights, trademarks, trade secrets, patents, and other intellectual property (“Our IP”). You agree that we own all rights, title, and interest in and to the Our IP and that you will not use Our IP for any unlawful or infringing purpose. You agree not to reproduce or distribute Our IP in any way, including electronically or via registration of any new trademarks, trade names, service marks, or Uniform Resource Locators (URLs), without express written permission from us.
- To make the Website and Services available to you, you hereby grant us a royalty-free, non-exclusive, worldwide license to copy, display, use, broadcast, transmit and make derivative works of any content you publish, upload, or otherwise make available to the Website (“Your Content”). We claim no further proprietary rights in your Content.
- If you feel that any of your intellectual property rights have been infringed or otherwise violated by the posting of information or media by another of our users, please contact us and let us know.
INDEMNIFICATION
To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless JEH Enterprises, Inc and its affiliates and/or related entities, whether direct or indirect, current, former or future, and its and their respective current, former or future officers, directors, employees, agents, successors and assigns and related third parties (each an “Indemnified Party”), for any claims, causes of action, debts, damages, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any third-party claim that (a) your use of or inability to use the Services, (b) any user postings made by you, (c) your violation of any terms of this Agreement or your violation of any rights of a third-party, or (d) your violation of any applicable laws, rules or regulations, except to the extent caused by any unlawful or negligent act or omission by JEH Enterprises, Inc. JEH Enterprises, Inc reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with JEH Enterprises, Inc in asserting any available defenses. An Indemnified Party may participate in the defense by counsel of its own choosing, at its own cost and expense. You shall not settle any claim that adversely affects an Indemnified Party or imposes any obligation or liability on an Indemnified Party without the Indemnified Party’s prior written consent.
EXCLUSION OF LIABILITY
You understand and agree that we (A) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties; and (B) shall not be responsible for any materials posted by us or any third party. You shall use your judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.
Further, we shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user using the jehoutdoors.com Website including loss of data or information or any kind of financial or physical loss or damage.
In no event shall JEH Enterprises, Inc, nor its Owner, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful, or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content attained from the Service; and (iv) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we’ve been aware of the possibility of such damage, and even if a cure set forth herein is originated to have futile of its important purpose.
OVERLAND RUFF RAX Policy
JEH Outdoors in conjunction with OVERLAND RUFF RAX will warranty all OVERLAND RUFF RAX manufactured parts limited warranty. This Limited Warranty is effective for as long as the original retail purchaser owns the product. This warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person. Each manufactured product must be installed following OVERLAND RUFF RAX’S recommended fitment and installation procedures. Any customization or modification to the original product design, functionality, or use, either by said customer or by OVERLAND RUFF RAX voids all warranty eligibility. It is the sole discretion of Overland Ruff Rax to determine warranty eligibility. Our manufacturers warranty is 6 months.
Subject to the limitations and exclusions described in this warranty, OVERLAND RUFF RAX will remedy defects in materials or workmanship for the first thirty days by repairing or replacing, at its option, a defective product without charge for parts or labor. In addition, OVERLAND RUFF RAX may elect, at its option, not to repair or replace a defective product but rather issue to a purchaser a refund equal to the purchase price paid for the product or a credit to be used toward the purchase of a new OVERLAND RUFF RAX product.
No warranty is given for defects caused by normal wear and tear, cosmetic rust, scratches, accidents, unlawful vehicle operation, products used for racing or competition, or modification of, or any types of repair of, an OVERLAND RUFF RAX manufactured product.
The OVERLAND RUFF RAX Warranty does not include the powder coated finish.
No warranty is given for defects resulting from conditions beyond OVERLAND RUFF RAX’S control including, but not limited to, misuse, neglect, overloading, improperly maintained or failure to assemble, mount or use the product in accordance with OVERLAND RUFF RAX’S written instructions or guidelines included with the product or implied use made available to the purchaser.
DISCLAIMER OF LIABILITY
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR THE ISSUANCE OF A REFUND OR CREDIT (AS DETERMINED BY OVERLAND RUFF RAX) IS A PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. DAMAGE TO A PURCHASER’S VEHICLE, CARGO AND/OR TO ANY OTHER PERSON OR PROPERTY IS EXCLUDED.
THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
OVERLAND RUFF RAX’S SOLE LIABILITY TO ANY PURCHASER IS LIMITED TO THE REMEDY SET FORTH ABOVE. IN NO EVENT WILL OVERLAND RUFF RAX BE LIABLE FOR ANY LOST PROFITS, LOST SALES, OR FOR ANY CONSEQUENTIAL, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR FOR ANY OTHER DAMAGES OF ANY KIND OR NATURE.
Agreement or revise anything contained herein. You further agree that all modifications to this Agreement are in full force and effect immediately upon posting on the Website and that modifications or variations will replac
MODIFICATION & VARIATION
We may, from time to time and at any time without notice to you, modify this Agreement. You agree that we have the right to modify this Agreement or revise anything contained herein. You further agree that all modifications to this Agreement are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of this Agreement unless prior versions are specifically referred to or incorporated into the latest modification or variation of this Agreement.
NO WARRANTIES
You agree that your use of the Website and Services is at your sole and exclusive risk and that any Services provided by us are on an “As Is” basis. We hereby expressly disclaim any express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. We make no warranties that the Website or Services will meet your needs or that the Website or Services will be uninterrupted, error-free, or secure. We also make no warranties as to the reliability or accuracy of any information on the Website or obtained through the Services. You agree that any damage that may occur to you, through your computer system, or because of the loss of your data from your use of the Website or Services is your sole responsibility and that we are not liable for any such damage or loss.
LIMITATION ON LIABILITY
We are not liable for any damages that may occur to you because of your use of the Website or Services, to the fullest extent permitted by law. This section applies to any claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.
SEVERABILITY
If any provision of these Terms and conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
CONTACTING US
If you would like to contact us to understand more about terms or wish to contact us concerning any matter, you may do so via the contact us or email us at Info@jehoutdoors.com.
JEH Enterprises, Inc
United States
This document was last updated on December 8, 2021
